Development Associate - PADAFT, Pasadena

Position Summary:
Our mission at the Ronald McDonald House Charities® of Southern California (RMHCSC) is to provide comfort, care and support to children and families in Southern California. To achieve our vision of creating a community where children and their families embrace life and healing with a sense of hope, enthusiasm and joy, RMHCSC operates six Ronald McDonald Houses and two Ronald McDonald Family Rooms, along with Camp Ronald McDonald for Good Times.

The Development Associate is a key member of the Ronald McDonald House Pasadena team, actively contributing to the organization's fund development plan and philanthropic mission.

Responsibilities

Essential Duties and Responsibilities:

Fund Development and Communications:

1. Ensure that all donations to Ronald McDonald House Pasadena are processed and acknowledged accurately and in a timely manner.
2. Utilize Raiser’s Edge database to support fundraising goals by updating records, running weekly gift reports, pulling mailing lists, and utilizing moves management tools.
3. Ensure donor actions are updated in Raiser’s Edge donor database as requested by Development Manager and/or Executive Director.
4. Maintain KPI tracking spreadsheets and dashboards.
5. Coordinate Adopt a Room and Circle of Healing program communications and recognition.
6. Support the creation of content for social media and email communications by utilizing Canva.
7. Create and maintain collateral pieces such as tour folders, notecards, brochures, and letterhead.

Event Support:

1. Assist Development Manager with the organization and execution of special events including, but not limited to, the Walk for Kids, SHINE annual gala, and third-party fundraising events.
2. Track all event revenue and expenses in appropriate spreadsheets and databases.
3. Coordinate the solicitation of in-kind auction item donations and ensure proper acknowledgement of all donors.
4. Work on events day-of and assist with the coordination of staff and volunteers.

Capital Campaign Support:

1. Assist Executive Director in researching and tracking prospective donors for the capital campaign. Maintain detailed donor records, ensuring accurate contact information and giving history in the donor database.
2. Support the preparation of campaign materials, donor presentations, and solicitation packets. Ensure materials are prepared and available when needed.
3. Track capital campaign pledges, gifts, and donor commitments. Generate reports on fundraising progress and follow up on outstanding pledges to ensure timely fulfillment.

Administrative Support:

1. Provide general office support for Ronald McDonald House Pasadena; answer the telephone, organize and maintain files, manage conference room schedule, and maintain records, office equipment/supplies and professional physical appearance of the office.
2. Assist Executive Director with scheduling, coordinating, and administrative tasks as needed.
3. Track and report on Board membership and demographics, giving, House engagement, and meeting participation. Work with Executive Director to prepare for board and committee meetings.
4. Work with the Ronald McDonald House Charities of Southern California finance department to reconcile monthly expenses and revenue, prepare and make deposits (use eDeposit system and monthly bank trips) accurately and in a timely manner.
5. Utilize AvidxChange system to submit invoices for payment and prepare check requests. Prepare monthly expense reports for self and other staff.
6. Track birthdays and other special occasions for all staff, board and key donors, preparing cards and ensuring they are signed by all appropriate staff.

Other duties and responsibilities as assigned.

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience: High school diploma with 3 years of administrative support or a bachelor's degree with 1 year of development experience, OR any appropriate combination of education and experience.

Knowledge and Skills: General knowledge and demonstrated experience with office management; knowledge of the organizations and operations of administrative programs; ability to establish and maintain effective relationships with other staff, employees, and the general public; ability to present facts and recommendations effectively in oral and written form. Detail-oriented. Experience working with donor databases and utilizing social media a plus.

Supervisory Responsibilities: None

Language Skills: Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from a variety of constituent groups, including staff, board members, volunteers, and the general public. Spanish speaking abilities beneficial.

Computer Skills: Microsoft Office Suite required. Raisers Edge or other donor database software preferred. Familiarity with social media platforms, Canva, and Constant Contact a plus.

Mathematical Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations: California Driver’s License is necessary for monthly driving to the bank.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel; talk or hear. The employee is frequently required to sit. The employee must frequently lift and/or move up to 25 pounds.

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Equal Opportunity Employer

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