Development Manager, East Region - IEDMER, Inland Empire

Position Summary:
The Development Manager, East Region, will support the Development Director in a range of fundraising initiatives. They will collaborate with the Development Team to ensure smooth execution of multiple campaigns and strategies, including events, donor outreach, cultivation, communications, data management, major gifts programs, and administrative tasks as needed. The focus will be on campaigns, events, and donors in IERMH’s East Region (Loma Linda to the Coachella Valley).

In partnership with the Development Director, the incumbent will oversee the financial growth of fundraising efforts through realistic goal-setting and strategic planning. They will work with program staff to gain a deep understanding of the Inland Empire Ronald McDonald House’s mission, vision, values, and programs, and effectively communicate these to external audiences.

Reporting to the Development Director, the Development Manager, East Region, will represent and advance IERMH's mission, vision, values, and interests, with a particular emphasis on the East Region. The incumbent will also manage various fundraising efforts, including the Adopt-A-Room and major gifts programs.

Responsibilities

Essential Duties and Responsibilities:
The position shall include but is not limited to the following:

Development and Strategic Planning

• Work with Executive Director and Development Director to conceptualize, plan, and implement an Annual Fund Development Plan, track progress, and provide regular reports.
• Use NXT/Raiser’s Edge, Classy, and other donor database tools to maintain current and detailed donor notes, track donor and gift trends, and conceptualize and assess campaigns.
• Complete donor research using appropriate tools, including Iwave/Kindsight and other online search tools.
• Work with Development Director to extract, analyze, and report on IERMH’s service metrics and impact, both generally and within specific service demographics, using IERMH’s in-house guest services software.
• Track and produce accompanying reports in a timely manner with the guidance of Development Director.

Community Outreach and Engagement

• Advance IERMH’s mission, vision, values, and interests in IERMH’s “East Region” by meeting with donors in the region, attending networking and community events, and soliciting support from area businesses.
• Prepare and deliver oral and written presentations to community groups, businesses, and other organizations who support or are interested in supporting IERMH.
• Attend community-sponsored events and networking events benefiting the IERMH and RMHCSC, as appropriate.

Fundraising Activities and Events

• Manage IERMH’s Adopt-A-Room program and other major gifts programs as needed.
• Participate in and support IERMH’s annual Special Events with the objective of increasing donor/sponsor participation and involvement, improving the financial return of events, and assisting the Special Events Manager as needed.
• Work with Development Director to encourage revenue-generating “community partnerships” with businesses in the region to cultivate third-party fundraisers.

Donor Engagement and Stewardship

• Coordinate, participate in, and track donor stewardship activities, including thank you cards and calls, reports, and family stories.
• Provide support for appeals and donor-focused mailings as needed to ensure timely execution. May include creation of copy, layout, and production.
• Ensure prompt acknowledgement of all donors including event participants.

Professional Development and Team Support

• Attend regular RMHCSC Cohort Meetings, including Development, MarCom, and Events as appropriate.
• Show ability to work with other staff, volunteers, and House guests collaboratively and compassionately.
• Provide staff support for Development/Major Gifts Committee comprised of Board members and volunteers.

Other duties and responsibilities as requested.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Work Experience, Knowledge, and Qualifications

• A bachelor's degree and 3-5 years of experience in development or management, or an equivalent combination of education and experience.
• General knowledge and proven experience in office management and administrative program operations.
• Ability to build and maintain effective relationships with staff, employees, and the public.
• Strong oral and written communication skills with the ability to present facts and recommendations clearly.
• Excellent writing ability, analytical skills, and attention to detail.
• Strong written and verbal communication, presentation, and organizational skills are essential. The ability to multi-task in a fast-paced environment is required.
• Must have versatile presentation skills to engage a variety of audiences effectively.
• Reasonable accommodation will be provided to enable individuals with disabilities to perform essential functions.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where the person must rely on their judgment, adaptability, and resourcefulness to find effective solutions.

Language Skills
Ability to interpret a variety of instructions in English that is furnished in written, oral, diagram, or schedule form. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, board members, families and the public; ability to present facts and recommendations effectively in oral and written form. Candidates with multi-language skills are encouraged to apply.

Mathematical and Computer Skills
Able to calculate figures such as discounts, interest, commissions, percentage increases, and return on investment. Proficient in Microsoft Office, Microsoft Outlook, Raiser’s Edge (or similar donor database/CRM), Canva and/or Adobe, social media platforms, Constant Contact, and knowledgeable in peer-to-peer fundraising and e-marketing platforms.

Supervisory Responsibilities: Ability to lead and support the development team as needed.
Certificates, Licenses, Registrations: A valid California Driver’s License and a clean driving record are required for operating company vehicles as needed for work events and donor outreaches.

The physical demands and work environment outlined below represent what an employee may encounter while performing the essential functions of this job. Reasonable accommodation can be made to assist individuals with disabilities in fulfilling these essential functions.

Physical Demands
Job duties regularly require standing, walking; reaching with hands and arms; climbing or balancing; stooping, kneeling; talking or hearing. Frequently required to be on your feet. Frequently lift and/or move up to 25 pounds.

Work Environment
While performing the duties of this job, you must be willing to work independently. The noise level in the work environment is usually moderate.

At-Will Employment
You will be considered an "at-will" employee, meaning that either you or RMHCSC may terminate the employment relationship at any time, with or without cause or notice, except as otherwise required by any applicable notice provisions or RMHCSC’s written policies.

Memorandum of Understanding (MOU): This position and title may be amended, modified or adjusted according to the needs of the business.

Equal Opportunity Employer

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