Job Title: Director of Development, Major Gifts & Individual Giving
Division: Los Angeles Ronald McDonald House
Reports To: Executive Director
Supervisory Responsibilities: Development Assistant
FLSA Status: Full Time/Exempt
The Director of Development, Major Gifts & Individual Giving implements and coordinates a comprehensive donor engagement plan which includes cultivation and stewardship of major donors and annual giving campaigns for the Los Angeles Ronald McDonald House (LARMH). The Director of Development, Major Gifts & Individual Giving partners with the Executive Director, Board of Trustees, and committees of the annual funding plan to ensure success in achieving RMHCSC strategic fundraising objectives and goals.
Ronald McDonald House Charities® of Southern California (herein referred to as RMHCSC or the Chapter) is located in Los Angeles near several neighboring hospitals. Our mission is to provide comfort, care and support to children and families in Southern California. To achieve its vision of creating a community where children and their families embrace life and healing with a sense of hope, enthusiasm and joy, RMHCSC operates seven Ronald McDonald Houses, three Ronald McDonald Family Rooms, and Camp Ronald McDonald for Good Times.
Essential Duties and Responsibilities include the following;
• In partnership with the Executive Director, Board of Trustees, and committees of the annual funding plan, lead implementation of a donor engagement fundraising plan for individual and major giving with strategies, goals, and objectives that forward the mission of the charity and ensure for long-term sustainability.
• Develop cultivation & stewardship plans that create a high-quality donor experience - regular correspondence, thoughtful donor engagement & invitations, professional proposals, mailings, and acknowledgments.
• Build a prospect portfolio and ensure the flow of prospects into the giving pipeline from identification through solicitation.
• Manage a portfolio of assigned individual donors, including family foundations and organizations, employing strategic moves management to secure annual commitments.
• Use cultivation tools, including donor site visits, meetings and materials, to introduce, engage and inspire new individuals RMHOC’s mission and work.
• Plan and execute quarterly salon fundraising events as well as cultivation/donor appreciation events, managing all aspects of event operations & logistics, including managing invite, RSVP lists, and working with host, venue and vendors.
• Ensure that all individual and major giving fundraising activities are of the highest quality in order to enhance the program's name, reputation, and visibility. Track current data against established benchmarks to measure program success.
• Work collaboratively with Director of Development, Special Events & Corporate Engagement to maximize donor and board cultivation and engagement.
• Craft family foundation LOI’s and proposals to determine the best fundraising position, provide consultation on budget information, and coordinate supporting documentation as necessary. Provide periodic progress reports as required by individuals and family foundations.
• Work in collaboration with Executive Director and Director of Development, Special Events & Corporate Engagement to prepare annual budget and meet collective revenue goals.
• Maintain prospect and member list for the Fred and Fran Hill Legacy Society. In collaboration with the Executive Director, determine optimal strategy for identification, cultivation and stewardship of planned giving prospects and members including supporting the Circle of Governors. Oversee Freewill planned giving software, ensuring proper tracking and recognition of bequests pledged.
• Supervise Development Assistant ensuring timely and accurate database entries into Raiser’s Edge system along with preparation of gift acknowledgements, check requests and financial batches, mailing lists, Raiser’s Edge queries and reports etc.
• Participate in chapter-wide leadership and professional sector activities to maintain a high level understanding of fundraising climate and best practices.
• Collaborate with RMHCSC Development staff on Chapter-wide Development initiatives to include reporting out to CEO on monthly KPI dashboard.
• Partner with Marketing & Communications Manager and other Development staff on production of LARMH communication materials, to include digital media, as directed by Executive Director.
• Attend community-sponsored events and speaking engagements benefiting the LARMH.
• Provide day-of support at LARMH fundraising special events.
• Demonstrate ability to work with other staff, volunteers, and houseguests in a collaborative and compassionate manner.
• Act as a brand steward, upholding RMHC Global brand standards and consistency in all projects.
Other duties as assigned.
Education and Work Experience:
A bachelor's degree with five (5) years of individual giving experience to include donor prospect identification, cultivation, stewardship, proposals, and recognition, OR any appropriate combination of education and experience.
Knowledge and Skills:
General knowledge and demonstrated experience with office management; knowledge of fundraising platforms and database systems; ability to establish and maintain effective relationships with other management staff, employees, and the general public; ability to present facts and recommendations effectively in oral and written form. Keen financial acumen and attention to detail.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Strong communication, presentation, and organizational skills are a must. Established experience with development, sales or sponsorship. Must be able to multi-task in a fast paced environment, and be willing to work evenings/weekends as necessary. Should be active in one community based organization as well as one professional association.
Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, board members, families and the general public.
Ability to calculate figures and amounts such as discounts, interest, and commissions
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Microsoft Office, Microsoft Outlook, Exceed and/or Raisers Edge fund development software, donor screening software.
Certificates, Licenses, Registrations:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel; talk or hear. The employee is frequently required to sit. The employee must frequently lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, must be available to work irregular hours, shifts, weekends, holidays. The noise level in the work environment is usually moderate.