Job Title: Executive Director
Program: Ronald McDonald House Los Angeles
Schedule: M-F, evenings & weekends as needed
Reports To: Chief Executive Officer
FLSA Status: Exempt, Full Time

Summary:
The Executive Director is responsible for providing leadership and management for Ronald McDonald House Los Angeles (LARMH), as well as serving as a senior manager within the chapter. Working in partnership with the Chief Executive Officer and the Program Board of Trustees, the Executive Director will ensure success in program management, budget and fiscal oversight, supervision of employees, resource development/fundraising, marketing, board development, and general non-profit business operations.

Ronald McDonald House Los Angeles is a program of Ronald McDonald House Charities® of Southern California (RMHCSC), whose mission is to provide comfort, care, and support to children and families in Southern California. To achieve its vision of creating a community where children and their families embrace life and healing with a sense of hope, enthusiasm, and joy. RMHCSC operates six Ronald McDonald Houses (with a seventh house being built in West LA) and three Ronald McDonald Family Rooms in addition to Camp Ronald McDonald for Good Times.

For over 40 years, the Los Angeles Ronald McDonald House has provided a “home away from home” to up to 75 families, 24 hours a day, 365 days a year. We are conveniently located across from Children’s Hospital Los Angeles and nearby several other world-class, Los Angeles-area pediatric facilities. Our house environment allows the entire family to surround and care for their critically ill child while they receive treatment, and not worry about the cost of a place to stay or putting food on the table. Families access private bedrooms, hot meals via our Meals of Love program, kitchens, exercise facilities, washers and dryers, play areas, and comprehensive family support services.

Responsibilities

Essential Duties and Responsibilities include the following:
Leadership, Management, and Administration

  • Participate as an active and contributing member of the RMHCSC Leadership Team.
  • Contribute to and implement the RMHCSC strategic plan.
  • Serve as a team leader for all assigned employees, building a cohesive and collaborative team. Prepare an annual budget for the program that aligns with the mission, strategic plan, and goals of RMHCSC.
  • Oversee the program’s financial performance with ongoing monitoring and planning of budgets, investments, and asset management.
  • Work with the Director of Finance and Administration to ensure the establishment, maintenance, and review of sound financial and risk management systems. Work within the established RMHCSC Financial

Policies and Procedures.

  • Demonstrate flexible and efficient time management and ability to prioritize workload. Maintain official records and documents, and ensure compliance with federal, state, and local laws and regulations especially as they pertain to nonprofit organizations.
  • Ensure that safety is a priority in everything we do, including regularly updating a business continuity plan (or emergency plan), operating and safety procedures as needed.
  • Provide a monthly, written, Executive Director's Report to the CEO and at Trustee meetings.
     

Program Delivery

  • Ensure the delivery of outstanding, family-centered programs and services that are consistent with the mission of RMHCSC and RMHC Global. Serve as key steward of medical partners relationships.
  • Ensure the quality of care, maintenance, and oversite of the two LARMH buildings, in partnership with the Operations Director.
  • Work Chapter Leadership and Trustees to identify, plan for, and pursue opportunities for capital expansion and improvements.
  • Support the effective management of volunteers and pro bono services in order to enhance the RMHCSC mission and program services.

Employee Management

  • Identify, recruit, train, and develop a talented team of employees who can lead critical program functions.
  • Ensure proper hiring and termination procedures as required by law and oversee all coaching and counseling actions.
  • Provide excellent supervision, goal setting, and evaluation of all staff and volunteers.
  • Encourage staff and volunteer development and education.

Resource Development

  • Plan and implement all annual fundraising efforts directed towards and including individuals, organizational, foundation, corporate, and planned giving.
  • Develop and lead the RMHCSC donor advancement plan that encourages donors to consider increased levels of giving & leads to our formal major giving program.
  • Identify new funding opportunities and develop partnerships with stakeholders from within and outside of LARMH and RMHCSC.
  • Direct and oversee special events in coordination with the Development Director and volunteers. As the lead representative of the program, the Executive Director will also be called to speak and provide relevant messaging at public events such as the annual Walk for Kids, fall gala, and gatherings.
  • Work with the CEO and other Executive Directors to identify potential donors for chapter-wide initiatives, or in support of other chapter programs.
  • Provide leadership and support for any capital fundraising that may be required. Effectively engage board members in fundraising and development.
  • Oversee the development and maintenance of an effective donor stewardship and acknowledgment program.
  • Work within the established RMHCSC Gift Acceptance Policy.
  • Represent the company at social and corporate events in ways that strengthen the RMHCSC brand and communicate the LARMH and RMHCSC’s message and mission.

Board Development:

  • Build a strong and effective local Board of Trustees that can help provide the necessary funding, talent, trusteeship, and support for the individual program.
  • Work with the Board Development Committee to develop and support a board development strategy/plan that includes identification, recruitment, orientation, training, and evaluation of the local Board of Trustees (or other volunteer leadership team).
  • Work closely with the Board Chair to build an effective committee/task force structure that provides opportunities for active engagement by local trustees.
  • Partner with the Board Chair and executive committee in planning the agenda and materials for the Board meetings and the annual Board planning retreats.
  • Ensure proper succession planning for board positions and board leadership.

Marketing, PR, Communications and Partner Development

  • Develop and implement marketing timeline and communications plan to enhance the profile of LARMH.
  • Oversee and direct LARMH’s social media presence and stakeholder communications.
  • Ensure appropriate representation, as a spokesperson, to all stakeholders.
  • Oversee development of event programs, brochures, flyers, and all other publications.
  • Manage relations with media in partnership with McDonald’s Operators Association of Southern California public relations agency and other media partners.
  • Develop strong relationships with assigned McDonald’s Owners/Operators, Partner Hospitals, and other key stakeholders.
  • Other duties may also be assigned.

Education and Work Experience:

  • Bachelor's degree with at least 7 to 10 years of experience in senior-level management.
  • Experience fundraising in a nonprofit organization and demonstrated success with a prior capital campaign (or relevant, transferable experience).
  • Executive Director-level experience preferred.

Knowledge and Skills:

  • Position requires proven organizational, communication (both written and oral), creative writing skills, interpersonal skills, and excellent presentation skills. Experience working with a diverse population, an understanding of the needs of our vulnerable clientele; computer skills: proficient in Microsoft Office, including Outlook, Excel, and Word, experience with or ability to learn database work (Raiser’s Edge).
  • Positive attitude with a team-based approach to leadership. Ability to establish and maintain effective relationships with other management staff, employees, and the general public; ability to present facts andrecommendations effectively in oral and written form.

Additional Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • All RMHCSC employees are required to be fully vaccinated against COVID-19 upon hire.
  • Strong communication, presentation, project management, and organizational skills are a must. Established experience with development, sales, or sponsorship. Special events and cause-related marketing experience are a plus. Must be able to multi-task in a fast-paced environment, and be willing to work evenings/weekends as necessary.

Language Skills:

  • Read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, board members, families, and the general public. The ability to speak Spanish is a plus.

Mathematical Skills:

  • Ability to calculate figures and amounts such as annual budget needs, discounts, interest, and commissions.

Reasoning Ability:

  • Solve problems with a variety of concrete variables and limited standardization. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

  • Microsoft (Word, Outlook, and Excel), Raisers Edge, or similar fund development software

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel; talk or hear. The employee is frequently required to sit. The employee must frequently lift and/or move up to 25 pounds.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, must be available to work irregular hours, shifts, weekends, holidays. The noise level in the work environment is usually moderate.

Equal Opportunity Employer

Apply for this Position

Fields marked with an * are required.