• Job Type: Full-time
  • Pay: $25.00 - $32.00 per hour
  • The ideal candidate would have two years + experience providing IT helpdesk support in either a small business, non-profit, or education setting.
  • Track work and communicate with staff through the helpdesk ticketing system. Experience providing remote support via phone and remote-control applications desired.
  • Significant hands-on experience with Windows 10 operating system, Microsoft Office Suite, and Office 365 platform. Experience troubleshooting, upgrading, or replacing PC hardware components.
  • Bonus points if you’ve built your own computer. Experience supporting and configuring smartphones in an enterprise environment preferred. Maintain hardware and software inventory

Responsibilities

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-hour shift
  • Monday to Friday
  • Overtime
  • Weekend availability

COVID-19 considerations:
All employees are required to wear a mask, common surfaces are sanitized regularly, and vaccination against COVID-19 is required.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Help desk: 1 year (Preferred)
  • Windows: 1 year (Preferred)

Work Location: One location: 

  • 4560 Fountain Avenue, Los Angeles, CA 90029

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